We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

Certain products purchased at Me Gorgeou cannot be returned. They fall in the following categories:

Please take reasonable care of the goods whilst in your care. Any goods returned must be in a resaleable condition. They must be unworn/unused with original tags attached and in original packaging. It is your responsibility to ensure that the goods are appropriately packaged to ensure they are not damaged in return transit.

Notifying us of a return

If you wish to return an order, or some of the products included in an order, please notify Me Gorgeous within 14 days of receiving the goods, including the following information:

Shipping products back to Me Gorgeous

Goods must be returned without undue delay and in any event not later than 14 days after notifying us of your cancellation.

We strongly recommend that you use registered mail (and insure any high-value packages)we don't  take responsibility for shipments that are lost or damaged during return transportation.

Please ensure you retain a proof of postage receipt so in the unlikely event your parcel goes missing, you will have proof you sent it.

Me Gorgeous
West Kruiskade 37B
3014 AK ROTTERDAM

Netherland

Refunds

You will be refunded within 14 days after receiving back the goods. We will notify you by e-mail once the products reach us and are accepted for return. 

Unless a product or products you wish to return arrived to you damaged or faulty, you are responsible for the return transportation costs.

Providing you are returning all the products  we will refund the standard shipping costs you paid for the original delivery. If you chose to pay for a non-standard delivery, we will only refund the cost of our least expensive, standard delivery. 

Damaged or faulty goods

If you receive a damaged, broken, or defective product, please notify Me Gorgeous as soon as possible. Include at least the following information:

We will generally instruct you to ship the damaged product back to us. As soon as it reaches us,we will send you a replacement product. If the replacement can't be made, or if you wish to cancel the order, you will be refunded in full. You will also be reimbursed for reasonable returns postage costs for damaged or faulty goods once we have received your postage receipt.

If the outer packaging of your order is clearly damaged on arrival, and you are suspecting that the products are damaged as well, you can either reject the delivery or accept the goods and sign for them as damaged. In both instances, please notify Me Gorgeous as soon as possible.

Refusing delivery

If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the us due to a package being refused will be deducted from your merchandise refund.